Schneider Electric Systems India Pvt Ltd, Mumbai Senior Quality Manager
Key Result Areas:
· Quality Management System: Implementing and managing the establishment of the company's Quality Management System, ensuring alignment with ISO 9001 and ISO 45000 standards
· Team Leadership: Providing effective leadership for a team of quality professionals, offering guidance, facilitating training and conducting regular performance evaluations
· Internal Audit & Audit Planning: Conducting comprehensive internal audits to evaluate the efficacy of quality processes, identifying areas for enhancement and compliance improvement
· Cross-functional Collaboration: Collaborating closely with cross-functional teams to formulate and execute corrective and preventive actions, addressing quality concerns and elevating the overall quality of products and services
· Performance Monitoring and Reporting: Monitoring and analyzed key quality metrics, interpreting data and generating detailed reports to facilitate performance tracking and foster a culture of continuous improvement
· Customer Relations Management: Working as the principal contact point for customer complaints, conducting thorough investigations, implementing corrective measures, and ensuring timely issue resolution
· EHS Oversight: Providing oversight for Environmental, Health, and Safety (EHS) management activities, including risk assessments, safety inspections, and compliance with relevant regulatory standards
· Employee Training Initiatives: Designing and delivering comprehensive training programs to educate employees on quality standards, EHS policies, and industry best practices
· Certification Audit: Coordinating closely with external auditors during ISO certification audits, guaranteeing compliance with all regulatory requirements
· Supplier Quality Management: Collaborating effectively with suppliers to establish and uphold stringent quality requirements, conducted supplier audits, and closely monitored supplier performance to maintain high-quality standards, Vendor evaluations
Project Management
Key Result Areas:
· Versatile Project Management: Held various roles in project management, ranging from Lead Engineer to Engineering Manager
· Successful Turnkey Projects: Managed the successful execution of turnkey projects in diverse industries, including Oil and Gas, Power, and Chemical, both domestically and internationally
· Comprehensive Project Oversight: Managed total project engineering, micro-level planning, budgeting, procurement, team leadership, scope change control, and internal / external communication
· Solution Architect Role: Concurrently worked as a Solution Architect, providing engineering solutions for Distributed Control, Emergency Safety, Fire & Gas and PLC Automation Systems
· Enhanced Revenue in offers & Proposals: Independently assessed proposals, offering cost-effective alternatives and engineering solutions, resulting in increased projects and revenue for the company
· Pre-Sales Customer Engagement: Actively participated in customer meetings for pre-sales support, gaining insights into customer requirements for process solutions
· Training and Mentoring: Conducted training, mentoring, and performance reviews for both individuals and teams
· Global Collaboration: Collaborated with domestic and international Engineering, Procurement, and Construction (EPC) firms and customers across different time zones
· Budgeting and Planning: Worked on budgeting and planning of project. Weekly / Monthly review of project
· Cost Control and Management Report: Cost control for the project, monthly reporting for customer, management done.
Engineering Management
Key Result Areas:
· Detailed Engineering: Identified, reviewed, and approved detailed engineering deliverables such as Bill of Materials (BOM), Functional Design Specifications (FDS), cabinet design, and application engineering
· Stakeholder Coordination: Coordinated with internal and external stakeholders to manage project schedules and provided regular project progress reports
· Third-Party Vendor Management: Managed coordination with third-party vendors for various resale materials
· Notable Collaborations: Gained substantial experience working with prominent Engineering, Procurement, and Construction (EPC) companies such as ThyssenKrupp, Thermax, Flour, Saipem, Tecnimont, Chemtex, Bechtel, and Mitsubishi
· Prestigious Clientele: Collaborated with prestigious end-users, including Reliance, Kuwait National Petroleum, Oman Sohar, Ras Gas, Qatar Gas, NTPC, Tata Power, Rajasthan State Electricity Board (Kota), and Indian Oil Corporation Ltd
· Global Project Management: Successfully managed projects across multiple time zones, including work experience in Singapore, Qatar, Oman, and South Korea
· Customer Satisfaction: Received 100% customer satisfaction for each project handled.